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VINE
(Victim Information & Notification Everyday)

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What
is the VINE service?
Victim
Information and Notification Everyday (VINE) is a fully
automated, information and notification service. Registered
users will be immediately notified upon a change in
an offender's status. VINE can relay important custody
or arrest information in a matter of minutes, anywhere
in the US, via telephone. Users can access information
about an offender's custody status in "real time",
24 hours a day.
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How
does VINE work?
A
centralized, national Call Center located in Louisville, KY,
constantly monitors inmate activity through an interface with
the on-site booking system or other existing record-keeping
system. Updated county inmate records are automatically sent
to the Appriss Call Center every 15 minutes. State inmate's
records are sent to the Appriss Call Center every 24 hours.
Callers
dial a toll-free VINE number (1-877-MN4-VINE) to check
the custody status of an offender and to register with
VINE to receive automatic telephone notification upon
a change in the custody status of the offender. When
a change in inmate status is received, VINE automatically
calls all registered persons.
Calls
continue for 48 hours or until a successful notification
is verified with the registered person's Personal Identification
Number (PIN). |
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Promotional/Training
Materials
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What
does a VINE query or notification call provide?
Standard
information available through the VINE service includes
inmate custody status and location, criminal charge
information, sentence expiration date and referral
information for law enforcement and victim service
provider organizations.
Notifications
are placed to registered persons upon the transfer,
release, escape or death of an inmate.
VINE
is available in English or Spanish. Assistance in other
languages is available through the AT&T translation
service.
Live
operators are available at the Appriss Call Center
24 hours a day, everyday. |
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VINE
Information
VINE
(Victim Information & Notification Everyday)
is an automated telephone
notification system providing crime victims with jail information 24
hours a day, seven days a week. Victims and the public can also register
for automated notification upon an offender’s custody status change,
such as release, transfer, and escape.
Launched
initially in Scott County in 1998, VINE went on line in Douglas
County during National Crime Victims’ Rights Week. It
is scheduled for statewide completion in 2005.
Crime
victims and their families can register for Minnesota
VINE by calling 1-877-MN-4-VINE (1-877-664-8463.)
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Appriss
Appriss,
formerly known as The VINE Company, was founded in
1994.
Appriss’ VINE
service is the nation’s first and most successful
voice portal serving the criminal justice market. It
uses advanced technology to link a jail, prison, or
correctional facility’s booking system to a national
communications center. When an offender has a change
in custody status, such as a release or escape, the
Appriss Communications Center immediately notifies
registered victims.
Headquarters:
Appriss, Inc.
10401 Linn Station Road, Ste 200
Louisville, KY 40223
Tel: 800-816-0491
Fax: 502-561-1825
www.appriss.com |
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